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Stage Datenschutz

Privacy Policy for digital services by Jungheinrich

Below we provide you with detailed information on the type, scope and purpose of processing personal data for Jungheinrich digital services.

1. General information

This Privacy Policy is the basis on which we (hereafter: "Jungheinrich", "we", "us") process personal data that we collect from you within the framework of your use of the Jungheinrich services, websites Apps and other digital products (hereafter: „Services“) or that you make available to us. We attach great importance to the confidentiality and protection of your personal data. Therefore, we treat your personal information that you provide to us in the context of using the service strictly in accordance with the legal provisions and the regulations of this Privacy Policy.

In the following, we inform you about the type, the extent and the purpose of the processing of your personal data in the context of the use of the service. Please read the following information carefully to understand how we process your personal data.

Under section 4, you will find service-specific information on the respective processing of your data.

A standard access verification process is used for the operation of our digital services. The processing within the scope of the access verification is described in section 5.1.

2. Controller

Controller in the sense of privacy law is Jungheinrich AG, Friedrich-Ebert-Damm 129, 22047 Hamburg. Our Data Protection Officer, to whom you can turn for all questions regarding the processing of your personal data and the assertion of your rights (see section 8) is:

Mr. Frank Jastrob
Jungheinrich AG
Friedrich-Ebert-Damm 129
22047 Hamburg, Deutschland

Telefon: +49 40 6948-1630
E-Mail: Frank.Jastrob@jungheinrich.de

3. Data security

We implement technical and organisational security measures in accordance with the state of the art to ensure that the requirements of European and national privacy law are observed and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.

In particular, all communication in connection with the visit and use of the services, which takes place via the browser or App (hereafter agent), is encrypted using the TLS procedure.

4. Information on data processing

With the solution provided in the service, a fleet management system, you can efficiently monitor and control your internal logistics. In order to be able to use the service and the functions provided there, you need to register as a user. Users have access to the control and evaluation data for their vehicle fleet. Within the scope of user registration in the service, the following personal data are processed:

  • User access data;
  • Company name and address
  • Calutation
  • First and last name of the user
  • Role
  • E-Mail
  • Language
  • Fixed account validity period
  • Driver credentials such as log in Information, access ID, PIN, external ID, authorization level, per-hour rate, certification expiration, license expiration date, group assignment
  • Vehicle data (operations, shocks and completed driver checklists).
  • Geolocation (WiFi localisation, (optional) GPRS localisation)
  • Expiry date of medical examination (optional)

This data processing takes place in order to identify you as a registered user and to allow you access to the portal according to contract. This prevents unregistered persons from gaining access to the protected parts of the portal.

Furthermore, we may also receive personal data from the Jungheinrich sales company responsible for you, which you have provided to your local contact person within the scope of a support inquiry (name, contact data, request). The transmission of such data to us is necessary when we have to perform our task within the scope of the downstream (2nd and 3rd level) support.

Fleet Enterprise is provided by our service provider Powerfleet GmbH. The data mentioned in this section is transferred and processed by our service provider.

Powerfleet GmbH
Am Seestern 4
40547 Düsseldorf

Data processing for the above-mentioned purposes is carried out in order to perform the contract on the use of the portal (cf. Art. 6(1) sentence 1 lit. b) GDPR).

Non-Personally Identifiable Information:

We may share non-personally identifiable information (such as anonymous usage data, etc.) with interested third parties to help them analyze and benchmark their usage patterns for certain Fleet Enterprise Services. Our customers have the option to view their anonymous results using an additional Analytics Services. Such results consist solely of non-personally identifiable information. If you choose to gain access to such results by purchasing these Analytics Services, you understand and agree that your company’s anonymous information will be made available to other subscribers. By publishing your results on the Analytics Platform (PowerFleet Business IQ), you agree that you have obtained all necessary consents to make such information available to other subscribers and that doing so will not violate any laws. If you remove information that you have made public on the Analytics Service, copies may remain viewable in cached and archived pages of the Analytics Service, or if other users have copied or saved that information. Non-personally identifiable information may be stored indefinitely.

5. Transmission of personal data to third parties

5.1 Verification of access (Azure B2C)

The access check for our digital services is carried out by our service provider Microsoft:

Microsoft Enterprise Service
Microsoft Corporation
One Microsoft Way
Washington 98052, USA
Data protection representative for the European Economic Area and Switzerland:
Microsoft Ireland Operations, Ltd.
One Microsoft Place
South County Business Park
Dublin 18, D18 P521, Ireland

By registering, the following data will be stored and processed.

  • Your access data;
  • Company name and address;
  • Salutation and first and last name of the user;
  • E-mail and customer number or supplier number;
  • Telephone number
  • Language
  • Country
  • IP address

Access to Jungheinrich services is via the account created in Azure B2C. This data processing takes place in order to be able to identify you as a registered user and to enable you to access the portal in accordance with the contract. The processing of data within the framework of Azure B2C is thus a prerequisite for the contractual provision of Jungheinrich services in accordance with Art. 6 Para. 1 lit. b) DSGVO. This prevents unregistered persons from gaining access to the protected parts of the Jungheinrich services.

The personal data collected during registration is stored for 6 months. If you register again for Jungheinrich services, the storage of the data will be extended by a further 6 months.

In order to comply with the legal regulations of the user's country, the storage locations are automatically processed and selected on the basis of the user's region. For an overview of the storage locations, the following link is valid Regional availability and data residency - Azure AD B2C | Microsoft Docs

An overview of the cookies used for our digital service can be found at the following link: https://docs.microsoft.com/en-us/azure/active-directory-b2c/cookie-definitions

5.2 Fleet Enterprise

Our service Fleet Enterprise is provided by our partner Powerfleet Inc.
Powerfleet Inc.
123 Tice Blvd, #101
Woodcliff Lake
New Jersey, USA 07677

Data Protection Officer European Economic Area and Switzerland:
Powerfleet GmbH
Am Seestern 4
40547 Düsseldorf

Only the data required for this purpose (Fleet Enterprise) are transmitted to the service provider.

6. Cookies

When providing the services we use so-called cookies. These are small text files that are sent from the service to the device that you use (PC, tablet etc.) and stored in the memory of your agent. The purpose of these cookies is, for example, to identify a user as an authorised user for the duration of his use of the service. Without this temporary "intermediate storage", entries already made in some applications would have to be made over and over again. A cookie contains only the data that a server issues and/ or that the user enters on request (e.g. structure, domain information, path, expiry date, cookie name and value). A cookie cannot spy out a hard disk.

If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your agent. Cookies that have already been saved can be deleted in the agent`s system settings. However, please note that deactivating cookies may restrict the use of the service.

In detail, the cookies mentioned in the following overview are set when using the services. These are, on the one hand, so-called first-party cookies, which we ourselves use, and, on the other hand, third party cookies which are set by third parties to achieve certain purposes.

7. Duration of the storage of your personal data

In principle, we only store your data for as long as is necessary for the purpose for which the data were collected. A longer storage takes place if legal retention periods apply or you have declared your consent to the storage for a longer period of time.

The registration data will be deleted no later than six months after definite termination of the contract for the use of the portal or deletion of the user profile.

8. Your rights regarding the processing of your personal data

9. Links to other websites

The links contained in our services may refer to other websites of Jungheinrich AG. The respective privacy policy provided for this purpose and shown on the corresponding web pages is expressly applicable. The same applies to possible links to external websites of third parties. The responsibility for data processing can also be found in the corresponding data protection information

10. Updates to this Privacy Policy

We will update this Privacy Policy if necessary for legal or factual reasons. Please keep yourself regularly informed about the current status of the Policy.

June 2021

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